iPro
Quick References, Guides & Tips for iPro
FAQ
Commonly Encountered iPro Isues & Workarounds; How-Tos Of Some Frequently Performed iPro Tasks
How Do I Contact iPro Support Team?
iPro Support - Updated August 7, 2024 1. iPro Support - Stephanie Ward Ext: 683...
How Do I Run iPro On My Own Devices?
On the device that you want to run iPro, download iPro here It supports iPadOS, Windows & MacOS...
How Do I Access iPro Remotely?
Two methods to remotely access iPro outside Sunnybrook network First is to install iPro on you...
How To Add Patient In PAC Module For In-Patient Consults?
You will have to manually add a patient care record to the case lists when a patient has not been...
iPro Is Down! What To Do?
If it is a planned downtime, an email will be sent to all users to alert and prepare staff. Thi...
How To Add Patient In The Main OR Module?
You will have to manually add cases in Cath Lab, B3SSU, D6 Endoscopy, Obstetrics, & Trauma as wel...
How To Manually Add A Case When Patient Is Not Found
What to do if you are trying to manually add a case and it says ‘Patient Not Found’ Workaround...
Which Ecounter Number Should I Choose?
Choosing the correct encounter number when adding new patient manually to ensure proper filing of...
How To Co-Sign In-Patient Consults?
This is to be done by staff anesthesiologists after reviewing the consults 1. Enter patient ...
How To Co-Sign Fellows's OR Charts?
After October 6th, 2022 Main module update, cases can be finalized without staff's signatures. ...
What Is The Workflow On M5 Obstetrical Floor
Labour epidural and vaginal delivery start time when enter pt room, finish time is 1 hour af...
How To Chart Trauma Note?
There are 3 iPads in the ER trauma bay You can use those iPads for documentation in the Trauma B...
How Come PAC Record Is Not Available For Copying In Main Module?
Either patient has not been seen or PAC status has not been set to complete - If you are do...
iPad Is Not Charging. How To Troubleshoot?
With the iPad attached to the articulating arm, it should be constantly charging. The battery sig...
How Come Auto Vitals Are Not Working?
Confirm connection of auto vitals in iPro a. Go to Chart Tab b. Navigate to ‘Auto ...
Auto Vital Device Bar Code Is Missing! What To Do?
The 'aggregator' device ID can be found at the left upper corner of the Neuron screen. Click on '...
What To Do When Bypassing PACU to SDS?
When transferring patient directly back to SDS from OR, this has to been noted on iPro so that SD...
How Do I Edit Completed Chart?
You can re-enter a completed chart to make changes or add information. For now, charts remain 'un...
What To Do If Sunnycare Is Not Accessible on iPad?
If Sunnycare Mobile is not working on your iPad, please follow steps below. 1. Go to the...
What To Do At The End of Day Light Saving Time?
Updated instruction by Stephanie Ward (Nov 1, 2024) We will continue to use iPro in and around...
What To Do At The End of Day Light Saving Time? (outdated)
The following instruction is outdated. Please refer to the latest updated version here. As the c...
What To Do At The Start of Day Light Saving Time?
Unlike the end of day light saving time, since we are setting our clocks forward an hour, there w...
Record Not Found! How To Add Patient?
Upon searching under MRN, "No Records Found" error message pops up. First check to make sure M...
Lab Results in iPro
On behalf of Stephanie Ward Good morning, Yesterday (April 24, 2023) we were able to get ...
Database Size Quota Alert
In the rare situation where the server space reaches its size allocation limit, the following ale...
Miscellaneous issues
Copying PAC Record into Main Module Intra Op Record If the patient is coming from SDA, it is a...
Tips
Suggestions That Could Improve User's Experience
Bypassing PACU
In the event that a patient is bypassing PACU to phase 2 recovery, under "Emergence" tab, click o...
Taking Over A Case
When taking over a case, first add yourself as a provider (under "Providers" tab) while the perso...
Chart multiple drugs at the same time
Useful for induction, emergence, ECTs ect. Enter dosages for various drugs and time of...
Finalize Before Transfer to PACU
Finalize iPro charting before bringing patient to PACU can facilitate timely initiation of PACU c...
Charting slow drip with mini bags
Charting workflow when drugs are administered via slow 'blous' e.g. Protamine, MgSO4, Vancomycin ...
Rearrange Drugs
Order of drugs can be rearranged for better grouping e.g. analgesics, sedatives etc. Click o...
Document Blood Product With Camera
Blood products / fluids can be photographed to document unit or lot numbers Click on the cam...
Drugs / fluids summary
A summary table showing all drugs / fluids with times of administration and cumulative dose / vol...
Anesthesia Handoff
A PDF report of drugs doses & fluid balances; can be printed to facilitate handover especially in...
Quick Time Entry
A quicker (and less frustrating ) way to enter times in iPro instead of using the scrollwheel On...
How To Bold Text In iPro
Click on the pencil icon next to a checked item to highlight it. The entry will then be highlight...
Miscellaneous Tips
Sent on behalf of Dr. J Tarshis - August 23, 2024 Hi Everyone, A few reminders to keep iPro w...
April 17, 2023 iPro Updates
Sent on behalf of Stephanie Ward Today you will notice a few small changes to the iPro environ...
Jan 25, 2024 iPro Update (ver 2.6.2)
Sent on behalf of Kim P. Duong iPro was upgraded to a new version (2.6.2) last night. This fi...