Recently Updated Pages
Obstetrical Anesthesia Teacher Award
This is awarded to the Sunnybrook Health Science Center, Department of Anesthesia faculty membe...
What To Do At The End of Day Light Saving Time?
Updated instruction by Stephanie Ward (Nov 1, 2024) We will continue to use iPro in and around...
What To Do At The End of Day Light Saving Time? (outdated)
The following instruction is outdated. Please refer to the latest updated version here. As the c...
What To Do At The Start of Day Light Saving Time?
Unlike the end of day light saving time, since we are setting our clocks forward an hour, there w...
How To Manually Add A Case When Patient Is Not Found
What to do if you are trying to manually add a case and it says ‘Patient Not Found’ Workaround...
How To Chart Trauma Note?
There are 3 iPads in the ER trauma bay You can use those iPads for documentation in the Trauma B...
Lab Results in iPro
On behalf of Stephanie Ward Good morning, Yesterday (April 24, 2023) we were able to get ...
iPad Is Not Charging. How To Troubleshoot?
With the iPad attached to the articulating arm, it should be constantly charging. The battery sig...
Database Size Quota Alert
In the rare situation where the server space reaches its size allocation limit, the following ale...
Record Not Found! How To Add Patient?
Upon searching under MRN, "No Records Found" error message pops up. First check to make sure M...
What Is The Workflow On M5 Obstetrical Floor
Labour epidural and vaginal delivery start time when enter pt room, finish time is 1 hour af...
Auto Vital Device Bar Code Is Missing! What To Do?
The 'aggregator' device ID can be found at the left upper corner of the Neuron screen. Click on '...
How Do I Edit Completed Chart?
You can re-enter a completed chart to make changes or add information. For now, charts remain 'un...
What To Do If Sunnycare Is Not Accessible on iPad?
If Sunnycare Mobile is not working on your iPad, please follow steps below. 1. Go to the...
What To Do When Bypassing PACU to SDS?
When transferring patient directly back to SDS from OR, this has to been noted on iPro so that SD...
Which Ecounter Number Should I Choose?
Choosing the correct encounter number when adding new patient manually to ensure proper filing of...
Miscellaneous issues
Copying PAC Record into Main Module Intra Op Record If the patient is coming from SDA, it is a...
How Come Auto Vitals Are Not Working?
Confirm connection of auto vitals in iPro a. Go to Chart Tab b. Navigate to ‘Auto ...
How Come PAC Record Is Not Available For Copying In Main Module?
Either patient has not been seen or PAC status has not been set to complete - If you are do...
How To Co-Sign Fellows's OR Charts?
After October 6th, 2022 Main module update, cases can be finalized without staff's signatures. ...